The MADDS Edit

A fractional marketing team is just help you don’t have to hire.

By Madison Fine, founder of MADDS Marketing

Not a department. A navy notebook, a pink pen, and a short checklist on a cream desk.

People throw “fractional” around like it’s a new kind of company. It isn’t. It means you buy a piece of the work instead of a full-time person.

You get the strategy, the site, the posts, the ads, whatever is actually missing, without payroll, benefits, or a six-month search for someone who might quit. For a lot of small businesses, that is the only way a marketing department is going to exist at all.

It can be a great fit. It can also be an expensive way to buy the wrong thing. Here’s how to tell.

What you’re actually buying

The word means a fraction of someone’s time. Not one employee who does a little of everything badly. A few skills, on a fixed scope, for a fee you can see.

You’ll see two versions.

A fractional leader. One senior person, often called a fractional CMO, who sets the direction and manages other people. Useful if you already have people doing the work and nobody steering.

A coordinated scope. The site, the brand, the posts, the Google profile, done under one agreement. Useful when you need things built and kept running.

Most small businesses do not need a senior executive at the top of a pyramid. They need a website that says what they sell, a Google profile that shows up, a look that was made on purpose, and someone posting when they are with a customer. That is a work problem, not a title problem. One person with a clear scope can be the whole “team.”

Marketing help matched to the job, not to a headcount.

Why the full-time hire usually dies in the spreadsheet

The U.S. Bureau of Labor Statistics puts the median wage for advertising, promotions, and marketing managers at $166,790 a year. That is one manager. Before benefits, software, taxes, and the cost of finding them. Before anyone has designed a thing.

If you have a few employees, that number ends the conversation. The need doesn’t. The Small Business Administration has been plain about it: if you are missing online, customers don’t see you. And a lot of owners don’t have the digital skills sitting in the building. Fractional help fills that gap without a permanent salary line.

The “nobody’s job” problem

In most small companies, marketing belongs to whoever has ten minutes. You post when you remember. A cousin built the website in 2019. Reviews sit there.

If nobody owns it, it quietly becomes nobody’s responsibility. You don’t need a boardroom for that. A fractional arrangement gives the work an owner again, even if that owner is with you a few days a month.

What you should actually get

Scopes vary. A solid one usually covers some of this, not all of it.

NeedWhat it looks like
DirectionPriorities for the next 90 days. A plan you can follow.
IdentityLogo, colors, type, voice, and files you can hand to a printer.
WebsitePages that work on a phone, and a form that sends you the lead.
Local visibilityA finished Google profile, and a way to ask for reviews.
ContentPosts written, and a rhythm you can keep.
AdsA campaign with a point, and a report you can read.
Ongoing careMonthly posting, a promo, reviews, small site edits.

You rarely need all of it at once. That is the point.

A quick gut check

It tends to work when most of these are true.

  1. You know marketing matters, and a full-time hire doesn’t fit.
  2. The site, the socials, and the offers don’t talk to each other.
  3. Nothing happens unless you have a free evening.
  4. You can say what a good result looks like. More calls. More booked jobs. More people in the door.
  5. You’ll answer in a few days. Projects die on slow approvals.

It works less well when you want someone to “just figure out marketing” with no goal and no budget. Or you expect revenue tomorrow. Marketing compounds. It rarely flips a switch. And if you already have a real in-house team, you may need one senior hire, not a package.

Buy the bottleneck, not the job title

This is how these engagements go wrong. You hire a strategist when you needed someone to do the work. Or you hire a poster when the site still doesn’t say what you sell. Both waste money.

Before you talk to anyone, answer one question. What is the single thing holding it back?

  • No site worth sending. You need a build. A fixed price, not an open meter.
  • People can’t find you. Google first. Not another logo.
  • Nothing gets posted. You need execution. A month of content, not a manifesto.
  • Ads, and you can’t tell if they work. Tracking and the offer first. Not more spend.

More activity is not more revenue. The work has to match how you actually get customers.

What good looks like

You should be able to read the proposal and know what you get, when, and for how much. If it reads like an hourly meter with no end, ask for a fixed scope or a monthly cap. Vague deliverables are how you end up with invoices you can’t explain.

Do the most important thing first. Finish it. Then the next thing. An American Marketing Association piece quotes a claim that lean marketing teams raised profit and revenue by 67 percent. Treat that as one firm’s number, not a promise. The principle is still right. Less half-finished work.

Everything built for you should belong to you. The domain. The logins. The files. The Google profile. Ask this on the first call: if we stop, what do I walk away with?

And you should be able to reach the person doing the work. A big agency will hand a small client to whoever is free. Ask who is on it, and how fast they reply.

What it costs

Prices swing depending on whether you’re renting a senior person by the hour or buying a defined package. Compare the fee to the alternative: a salary, a different freelancer for every task, or a retainer you can’t read. Then ask what you still own when it ends.

I wrote a separate piece on how much a small business should spend, and another on a branding agency versus a freelancer. Short version of that one: one skill, hire a freelancer. Coordination, hire someone who will hold the pieces together.

Here is how I price the work, so a fixed scope isn’t a theory.

OfferPriceBest for
Social Media Growth Session$125One working session. What to post, and why.
Social Media Starter Package$250The profiles set up, and captions you post yourself.
Get Seen Sprint$297A visibility makeover when people can’t find you.
Content Creation Package$350Eight captions and a shot list. You still post them.
Brand In A Day$497One logo, the sentence, the rules, three bios, five posts.
Social Posting$600/monthEight posts from your photos. You approve. I schedule. Not management.
Website Starter Package$750One page. What you sell, proof, and a form.
Google SetupFrom $750The listing claimed, filled in, and ready to get calls.
Growth ManagementFrom $1,500/monthTwelve posts, one promo, reviews, two small site edits, a report.
Business LaunchFrom $2,500Up to five pages, a form, Google, two bios, six posts. Not a new logo.

Bigger branding, a custom site, ads, or a strategy that isn’t one of those packages gets scoped with you. No fake menu price.

How I think the help should feel

I keep meeting owners who got one of two things. A template site and a logo that looks like everyone else’s. Or an invoice they couldn’t explain. I built MADDS because I was tired of both.

Start with the foundation. Posting on top of a muddy offer and a site that doesn’t catch a lead just makes the noise more regular. That is why Business Launch is the site, the form, Google, and the bios first, and Growth Management keeps it moving after. Launch is not a new logo. If you need the mark, that is a different day.

Put your name on the work. I stay in it. I would rather ask more questions up front than hand you something generic.

Keep the scope clear. If you know what’s included, you can decide the next step without feeling cornered.

And give someone a clear way to hire you. A decent site, a finished Google profile, and one next step will do more for most local businesses than a dozen extra posts.

— Madison

A simple way to start

You don’t have to buy a retainer to find out if this is the move.

  1. People can’t find you. Get Seen Sprint is $297.
  2. Google is the whole job. Google Setup starts at $750.
  3. You need the presence. Business Launch starts at $2,500.
  4. It’s built and it needs to stay alive. Growth Management starts at $1,500 a month.

Not sure which one. Look at the services or tell me where you’re stuck.

Ask this before you sign, with anyone

  • What is included, and what isn’t?
  • Who does the work, and can I talk to them?
  • How will we know it worked, and how often do I hear that?
  • Who owns the site, the accounts, the files, the logins?
  • What happens if I pause or stop?
  • Can you show me work for a business like mine? Mine is on the portfolio.
  • What do revisions and delays look like?

Good partners don’t flinch at that list. If they get defensive, that’s your answer.

Questions I get

Is this the same as an agency?

Not exactly. Agency is the business. Fractional is how you buy the help: part of the work, a defined scope, not a full-time seat. I work that way. What matters is whether the scope is clear and you can reach the person doing it.

When is a full-time marketer the right hire?

When the work is steady and daily, and the salary fits. At a median of $166,790 for a marketing manager, one hire is a serious commitment before tools. Until then, buy the scope.

How long does it last?

A sprint can be days. A build can be a couple of weeks. Ongoing work is month to month, so you can change it. Get the pause and the stop in writing.

What should the first 90 days produce?

A plan you understand. The foundation in place. A rhythm that doesn’t depend on your free evening. And a way to see the leads, so you aren’t guessing. Revenue builds after that. Clarity should show up first.

Sources

Keep going